Frequently Asked Questions
Clear answers for patients and providers about how Salux Systems works, how your data is protected, and how we add value to your care.
What is Salux Systems?
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Salux Systems is a patient-centric health records platform that securely unifies your lifetime medical history in one place. It connects your doctors, verifies billing transparently, and gives you the tools to understand and control your health journey.
Who can use Salux Systems — patients, providers, or both?
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Both. Patients use Salux Systems to access, manage, and share their records, while providers benefit from a connected ecosystem that reduces paperwork, improves collaboration, and ensures accurate health data across the care team.
How is Salux different from other patient portals or EMR systems?
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Unlike traditional portals tied to a single clinic, Salux Systems follows the patient. It consolidates records from all providers, adds features like the Family Tree, and supports insurance transparency — creating a complete, patient-controlled record.
Who owns the health records in Salux Systems?
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You do. Salux Systems is built on the principle of patient empowerment. You control who can access your information, and you can revoke access at any time.
How does the Family Tree feature help me?
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The Family Tree provides a generational view of health data, helping identify hereditary risks and preventive opportunities. It’s especially useful for conditions with known genetic components.
How does Salux empower patients to control their data?
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Salux puts patients in control. You decide who can view your records, for how long, and what they can see. You can share specific documents or full histories, set expirations, and revoke access anytime. Every exchange is logged for transparency.
Can Salux connect with my existing doctors?
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Yes. Salux Systems integrates across providers, creating a shared ecosystem where your doctors can securely access and update your records — improving communication and reducing duplicate tests.
How secure is my data?
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All records are encrypted in transit and at rest on a HIPAA-aligned cloud infrastructure. Patients control access permissions, and every data exchange is logged for transparency.
How much does Salux Systems cost?
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Salux offers three subscription plans: Individual ($9.99/month), Couples ($17.99/month), and Family ($33.99/month for up to 4 profiles). Annual billing saves up to 17%. All plans include unlimited record uploads, AI-powered summaries, secure sharing, and FHIR integration. Visit our Pricing page for full details.