Privacy Policy

Salux Systems ("Salux," "we," "us," or "our") operates a software-as-a-service platform for the secure storage, organization, and sharing of medical and health-related records. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use our website, applications, and services (collectively, the "Service").

By using the Service, you agree to the practices described in this policy. If you do not agree, you must not use the Service. We reserve the right to update this policy at any time; continued use after changes constitutes acceptance of the revised policy.

We collect information you provide directly (e.g., account registration, profile data, contact details, and any medical or health records you choose to upload or submit), information collected automatically (e.g., device and log data, IP address, usage data), and information from third parties (e.g., identity verification or integration partners) where applicable.

Health and medical data you store in the Service are processed solely to provide the Service and in accordance with your instructions and applicable law. We do not use your health data for advertising or marketing.

We use the information we collect to provide, maintain, secure, and improve the Service; to communicate with you; to comply with legal obligations; and to enforce our agreements. We do not sell your personal information or health data.

We may use aggregated or de-identified data for analytics, product improvement, and security purposes, in a manner that does not identify you.

We may share information with service providers who assist in operating the Service (under strict confidentiality and data-processing obligations), with your consent or at your direction (e.g., when you share records with a provider), or when required by law, court order, or to protect our rights, users, or the public.

We do not share your health data with third parties for their marketing or for purposes unrelated to the Service, except as stated in this policy or with your explicit consent.

We implement technical, administrative, and physical safeguards designed to protect your information, including encryption in transit and at rest and access controls. Despite these measures, no system is completely secure; you use the Service at your own risk regarding the security of your data.

We retain your information for as long as your account is active or as needed to provide the Service and to comply with legal, regulatory, and contractual obligations. You may request deletion of your data subject to applicable law and our retention requirements.

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. You can manage many preferences and data through your account settings. To exercise your rights or submit a request, contact us using the details below.

If you are in the European Economic Area or the United Kingdom, our legal basis for processing includes contract performance, consent, legal obligation, and legitimate interests, as applicable.

The Service is not directed to individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

Your information may be processed in the United States or other countries where we or our service providers operate. We take steps to ensure that such transfers are subject to appropriate safeguards where required by applicable law.

For privacy-related questions, requests, or complaints, contact Salux Systems at the contact information provided on our website. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.