Terms of Service

These Terms of Service ("Terms") constitute a binding agreement between you ("you," "User," or "Customer") and Salux Systems ("Salux," "we," "us," or "our") governing your access to and use of our software-as-a-service platform for the storage, organization, and sharing of medical and health-related records (the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, you must not use the Service.

You must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use.

You are responsible for the accuracy and lawfulness of the information and data you provide or upload to the Service. Salux does not verify the medical or clinical accuracy of user-provided content and is not responsible for decisions made based on such content.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms and your subscription plan. You agree to use the Service only for lawful purposes and in compliance with all applicable laws, including healthcare privacy and data protection regulations (e.g., HIPAA where applicable).

You may not: (a) reverse engineer, decompile, or attempt to extract the source code of the Service; (b) use the Service to distribute malware or to gain unauthorized access to any system or data; (c) resell, sublicense, or commercially exploit the Service except as expressly permitted; (d) remove or alter any proprietary notices; or (e) use the Service in any way that could harm Salux, other users, or third parties. We reserve the right to suspend or terminate access for violation of these Terms or for any conduct we deem harmful to the Service or others.

The Service is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features with reasonable notice where practicable, except where such changes would materially reduce the core functionality of the Service during an active subscription period.

You retain ownership of the data you submit to the Service. You grant us the rights necessary to operate, host, backup, and support the Service (e.g., to store, process, and display your data and to share it in accordance with your sharing settings). Our handling of personal and health data is described in our Privacy Policy, which is incorporated by reference. You are responsible for obtaining any consents required from individuals whose data you upload or share through the Service.

Fees for paid plans are as described at the time of sign-up or on our pricing page. You agree to pay all fees when due. Unless otherwise stated, fees are non-refundable. We may change fees upon reasonable notice; continued use after a fee increase constitutes acceptance. Failure to pay may result in suspension or termination of access.

Taxes are your responsibility unless we are required by law to collect them. You will provide accurate billing information and notify us of any changes.

Salux and its licensors own all right, title, and interest in and to the Service, including the software, design, trademarks, and content we provide (excluding your data). These Terms do not grant you any rights to our intellectual property except the limited license to use the Service as stated above. Feedback you provide may be used by us without obligation to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SALUX IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL ADVICE; THE SERVICE IS A TOOL FOR STORING AND SHARING RECORDS AND DOES NOT REPLACE PROFESSIONAL MEDICAL CARE. USE OF THE SERVICE AND ANY RELIANCE ON DATA THEREIN IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALUX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF NO FEES WERE PAID). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify, defend, and hold harmless Salux and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or any law; (c) your data or content; or (d) any dispute between you and a third party relating to the Service or your data. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.

You may stop using the Service and close your account at any time. We may suspend or terminate your access immediately if you breach these Terms, for non-payment, or for any reason we deem necessary to protect the Service or others, with or without notice where permitted by law.

Upon termination, your right to use the Service ceases. We may retain and use your data as required by law and as described in our Privacy Policy. You may export your data prior to termination where the Service provides such functionality.

Governing law. These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

Changes. We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms and, where appropriate, by email or in-Service notice. Your continued use after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Service.

Entire agreement. These Terms, together with the Privacy Policy and any order or plan terms, constitute the entire agreement between you and Salux regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision does not waive that right or provision.

For questions about these Terms, please contact Salux Systems using the contact information provided on our website.